Privacy & Security
Your Decisions. Your Information.
Your advance directive contains deeply personal information about you, your healthcare decisions, and the people you trust to communicate those decisions on your behalf. Protecting that information is a responsibility we take seriously.
MyDirectives is designed to give you a secure place to create, upload, store, manage, and share your advance care planning documents while helping make them available when they're needed.
Built With Healthcare in Mind
MyDirectives isn't a general-purpose document storage service. Our technology was built specifically for healthcare and the unique privacy and security responsibilities that come with it.
We use safeguards designed to protect your information and maintain the security and reliability of the systems that store and make it available when needed. Our commitment to protecting your information is backed by recognized healthcare security and privacy standards, including:
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HITRUST R2 Certification
Since 2019, we have held the highest level of cybersecurity certification in healthcare, which is granted by an independent audit, and focused exclusively on protecting patient information.
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SOC 2 Type II
Since 2023, we elected to further prove our commitment to security and privacy by this stringent annual audit which results in a 100+ page report detailing all aspects of our operations and systems protection of sensitive patient information
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HIPAA-compliant technology and practices
Safeguards designed to protect health information and support healthcare privacy requirements. Since 2019, we have implemented the full HIPAA Security Rule covering our administrative, physical, and technical controls that ensure security and privacy protection for patient healthcare information.
You're in Control
With MyDirectives, you decide how to manage and share your advance directive and other advance care planning documents.
You can securely store your advance care planning documents, review them when you want, update your decisions as your life changes, and share them with the people you choose.
That might include your healthcare agent, loved ones, caregivers, or healthcare providers.
And because healthcare doesn't always happen where you expect it to, MyDirectives is designed to help make your information available to authorized healthcare professionals when it's needed for your care.
Security That Supports the Mission
Privacy and availability have to work together.
Keeping a printed advance directive tucked away in a file cabinet or safe-deposit box may protect the document, but it doesn't help when you're receiving care and unable to communicate your decisions.
That's why MyDirectives works to protect your information while also helping make it securely available to the right people at the right time.
By creating or storing your advance directive with MyDirectives, you're taking an important step to make your healthcare decisions known. We're committed to protecting the information and documents that represent those decisions while helping ensure they're available when it matters most.
